Privacy Policy

Welcome to Prepzy, an AI powered exam preparation platform designed for students in Pakistan. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services.

1. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Exam board and subject preferences
  • Account credentials
  • Messages or content submitted through forms or chatbot

b. Usage Data

  • IP address
  • Browser and device information
  • Pages visited, time spent, and interaction behavior
  • Quiz and learning progress data

c. AI Interaction Logs

We store chatbot interactions and AI-generated recommendations to improve performance and deliver personalized experiences.

2. How We Use Your Information

  • Deliver personalized learning tools and recommendations
  • Generate quizzes, study plans, and performance reports
  • Respond to your support queries
  • Improve our services and AI functionality
  • Communicate updates, offers, and platform-related information (with opt-in consent)

3. Data Storage and Security

  • Encrypted communication (HTTPS)
  • Secure database access controls
  • Regular backups and monitoring
  • JWT-based user authentication

Your personal data is stored on secure servers, and access is restricted to authorized personnel only.

4. Sharing of Information

We do not sell, rent, or trade your personal data. We may share data only:

  • With trusted third-party service providers for hosting and analytics
  • When legally required by authorities
  • To protect our platform against abuse or misuse

All third parties are contractually obligated to protect your data and use it only for the intended purpose.

5. Cookies and Tracking Technologies

Prepzy uses cookies and similar technologies to:

  • Maintain login sessions
  • Analyze user behavior
  • Improve platform functionality and user experience

You can disable cookies through your browser settings; however, this may impact some features.

6. AI Data Usage

Your activity on Prepzy, including your interactions with AI features, may be logged to:

  • Provide better, more contextual responses
  • Improve the accuracy of our AI systems
  • Identify areas where learners need more support

Data from users is not used to train external AI models and remains within the scope of Prepzy's internal systems.

7. Children's Privacy

Prepzy is intended for use by students above the age of 13. We do not knowingly collect data from children under 13 without verified parental consent. If such data is identified, it will be deleted promptly.

8. Your Rights

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt out of non-essential communication

To exercise these rights, contact us at: privacy@prepzy.com

9. Contact Information

If you have questions or concerns regarding your privacy or this policy, contact us at:

Email: privacy@prepzy.com

Location: Islamabad, Pakistan

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the platform constitutes your agreement to the revised policy.